Privacy policy

Privacy policy

1. Responsible party

Reuther-Systems e.K., owner: Robert Reuther
Ludwig-Erhard-Straße 6, 86551 Aichach
Phone: +49 (0)8251 890919-0
E-Mail: mail@reuther-systems.de

2. Hosting and email

The website and email folders are operated by an external hosting service provider based in Germany; the servers are located in data centers within the European Union. A contract for order processing exists with the service provider (Art. 28 GDPR). When the website is accessed, server log files are processed (IP address, date and time, accessed page, referrer, browser, operating system) in order to provide the website with a secure and stable service. The legal basis is Art. 6(1)(f) GDPR. The log files are deleted no later than after 7 days.

3. Cookies and consent management

Technically necessary and set without consent are the cookie „elementor“ (displaying the page) and the cookie „cookieyes-consent“ (storing your selection in the cookie banner; duration 1 year). The legal basis is § 25, paragraph 2, no. 2 of the TDDDG and Art. 6, paragraph 1, letter f of the GDPR. We only set all other cookies and services with your consent (§ 25, paragraph 1 of the TDDDG, Art. 6, paragraph 1, letter a of the GDPR).

We manage and document the consents with CookieYes from CookieYes Limited, 3 Warren Yard, Warren Park, Wolverton Mill, Milton Keynes, MK12 5NW, United Kingdom. For the United Kingdom, there is an adequacy decision of the European Commission. The legal basis is Art. 6(1)(c) i. v. m. Art. 7(1) GDPR. You can revoke your consent at any time with effect for the future via the symbol at the bottom left („Consent Preferences“).

4. Contact

If you contact us via the contact form, by email, telephone or fax, we process your details (e.g. company, name, contact details, content of the request) in order to process the request. The legal basis is Art. 6(1)(b) GDPR, insofar as the request concerns products or services; otherwise, Art. 6(1)(f) GDPR applies. The data will be deleted as soon as the request is completed and there are no retention obligations.

5. Customers, suppliers and business partners

As part of business relationships, we process the data of our contact persons (e.g., name, function, business contact details, communication, and information about offers, orders, deliveries, service and repair requests, and invoices) in order to conclude, execute, and handle contracts. The legal basis is Art. 6(1)(b) GDPR, insofar as the person themselves is the contractual partner; otherwise, Art. 6(1)(f) GDPR (communication with the contact persons of our business partners) and for retention obligations Art. 6(1)(c) GDPR. We store the data for the duration of the business relationship and beyond, insofar as statutory retention periods or the statute of limitations of claims require.

6. Google Analytics 4

With your consent, we use Google Analytics 4 from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, for reach measurement. Pseudonymous usage data is processed (e.g., pages visited, duration of stay, country and region of origin, language, device and browser type). IP addresses are not stored. Google Signals, personalized advertising, and the collection of detailed location and device data are disabled. Data at the level of individual visitors is deleted after 2 months. Cookies: _ga and _ga_464YCCS32D (lifetime up to 13 months). A contract for order processing exists with Google. A transfer to the USA is possible; Google is certified under the EU-US Data Privacy Framework (adequacy decision, Art. 45 GDPR). The legal basis is Art. 6(1)(a) GDPR and § 25(1) TDDDG.

7. Live chat (Tawk.to)

With your consent, we are connecting to the chat service of tawk.to, Inc., 187 East Warm Springs Rd, SB298, Las Vegas, NV 89119, USA. Technical data (IP address, browser, visited page) and your information in the chat are processed. The processing takes place in the USA; tawk.o is certified according to the EU-US Data Privacy Framework (adequacy decision, Art. 45 GDPR). Cookies: twk_idm_key and TawkConnectionTime (session). The legal basis is Art. 6(1)(a) GDPR and § 25(1) TDDDG.

8. Applications

We process applications in order to decide on the establishment of an employment relationship. The legal basis is Art. 6(1)(b) GDPR. If no employment relationship is established, we delete the documents six months after the cancellation; the retention until then serves to defend against possible claims under the General Equal Treatment Act (Art. 6(1)(f) GDPR). A longer retention period only takes place with your consent.

9. Recipient and storage period

Recipients are the aforementioned service providers as well as, if necessary, IT service providers, shipping and freight companies, banks, tax advisors and authorities as part of legal obligations. Unless otherwise specified above, we store data until the purpose no longer applies or you revoke your consent; statutory retention periods (Section 257 HGB, Section 147 AO) remain unaffected.

10th Obligation to provide and automated decision-making

You are not obliged to provide us with data. However, without contact information, we cannot respond to inquiries; without the necessary information, we cannot conclude contracts and without documentation, we cannot consider applications. Automated decision-making including profiling (Art. 22 GDPR) does not take place.

11. Your rights

You have the right to information (Art. 15 GDPR), rectification (Art. 16), deletion (Art. 17), restriction of processing (Art. 18) and data portability (Art. 20). You can revoke your consent at any time with effect for the future (Art. 7(3) GDPR). You can complain to a data protection supervisory authority (Art. 77 GDPR); the Bavarian State Data Protection Authority is responsible for us, Promenade 18, 91522 Ansbach.

Right of objection pursuant to Art. 21 GDPR

To the extent that we process data based on legitimate interests (Art. 6(1)(f) GDPR), you may object at any time for reasons arising from your particular situation. We will then no longer process the data unless we can demonstrate compelling legitimate grounds that override your interests or the processing serves the assertion, exercise or defense of legal claims. The objection is made informally by sending a letter to mail@reuther-systems.de possible.

Status: November 2026

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